Credit Control Supervisor

Preston Temporary £15.00 – £17.00 / hour

We are recruiting for an Accounts Receivable Manager on a temporary basis for a Swindon based client.

Duties will include :

Accounts Receivable

• Ensure all failed payments are dealt with promptly by determining priority risks and delegating actions to the team members, and regularly updating management in the form of emails and/or verbal updates.
• Manage the Aged Debt Ledger with analysis of non-performing customers with particular focus on customers with recurring issues with a view to proactively managing them and identify future risks
• Agree payment plans after review with Customer Collections Administrator to secure incoming cash as soon as possible, keeping delinquency ratios as low as possible
• Close liaison and interaction with all areas of the business to assist in the resolution of payment issues and ensuring customer satisfaction
• Monitor accounts in “Intensive Care” status and report any potential bad cases to management
• Manage the Insolvency and Repossession process, ensuring all vehicles are sold within strict deadlines and all losses are minimised
• Collate and supply monthly insolvency data to Risk & Governance team for consideration within the Collateral Valuation calculation.

Accounts Payable

• Ensure the Intercompany accounts are actively managed and any outstanding invoices are chased until positive resolution achieved
• Responsibility for payment requests
• Collaboration with Finance Operations in Head Office
• Reconciliation of the statement, including monthly meetings

Other tasks

• Manage, motivate and develop the Collections team to deliver best value and service to its customers.
• Work in conjunction with the wider team to achieve all agreed KPI’s
• Assist the Head of Operations in managing change and with any projects or tasks as required
• Manage the insurance claims process, ensuring regular updates from customer/insurer and all issues are resolved efficiently and amicably
• Delivery of all monthly reporting requirements and ensure accurate and timely upload to relevant areas of the business